Returns & Exchanges
At Scoot, we want you to feel confident in your gear. If your purchase isn't the perfect fit for your lifestyle, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your unused items in their original packaging, ensuring all tags and protective gear are still attached.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely tape it to the outside of your return box.
Ship and Track
Drop off your package at any authorized carrier location and keep your receipt to track the progress of your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing